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We were not impressed
"We decided to leave Hanley & Co services after being seriously disappointed with their service. We actually employed them for two of our accounts and this was thankfully the least affected. The quotes provided for their retainer based service do not stack up on an hourly rate of £180 p/h. So if you decide to pursue a quote with this company, compare the retainer rates based on the above. It won't result into too many hours work. They will no doubt gladly charge you extra at the end of the year. To note they wrote our extra fee's off when we made a formal complaint and raised the case with the ICAEW. We are currently in a complaints process with the ICAEW body, but current feedback is that they protect their members more than protect the public. We are truely shocked as to the lack of support it provides for the end users, the general public. Prior to our involvement with Hanley & Co Ltd, we thought a chartered qualification was equivalent to an architect, doctor etc. This was not our experience. The main concern for this account was that upon instructing Hanley & Co that we were not satisfied with the service and to cease and desist on all matters of the accounts for this and our other business engaged, they then tried to access the accounts program we used. We had changed the password prior to the instruction, however for a profession such as this, it was not what I would call professional to even try."


Review left for Hanley & Co Chartered Accountants
16th June 2021

Year End Accounts For Period Ending 21st June 2020.
"Do my affairs become more complicated, or are they impacted by changing tax legislation? Each year the accountant preparing the year end accounts and tax return requires more information than the accountant the previous year. The work is certainly very thorough."


Review left for Haggards Crowther
19th April 2021

Very happy.
"I have been using Hunters chartered accountants for many years now and very happy with the knowledge and advice given. Would definitely recommend."


Review left for M D Hunter
2nd March 2021

Personal Tax Return Submission
"I am looked after very well, efficiently and promptly"


Review left for Haggards Crowther
5th February 2021

Personal Tax Return Submission
"The service is very efficient and matters are explained properly. I like the fact that the reminders come in nice and early, I only wish that I reacted to them more promptly!! In terms of the statement below about interaction with Haggards, I prefer a single named contact but understand that sometimes it needs more than one person, or that people need time off, and that it is a team, so I am not adverse to speaking to different people when it's necessary. But I do like dealing with a named person because you build confidence, knowledge and trust in that person."


Review left for Haggards Crowther
5th February 2021

Personal Tax Return Submission
"Great expertise and perfect service."


Review left for Haggards Crowther
7th December 2020